Unknown status displayed if weekday of First Implement Date not selected

Modified on Tue, 10 Jan, 2023 at 5:36 PM

Frequency:

Low


User Symptoms:

Unknown status pill displayed on Schedules page for scheduled skill action (on First Implement Date).



Technical Details:


If a scheduled skill action is created wherein the weekday of the First Implement Date is not selected in the Days of the Week section, then a gray Unknown status pill will display (on that first date) in the list of scheduled skill actions. See below screenshot for example where first implement date of May 23, 2022 is on a Monday but the first selected day of the week is Tuesday.  


However, this does not impact regular processing of the schedule as implementing will occur as planned when the next selected weekday does occur.  Normal status updates should occur at that point, as well.


Recommended Workaround:

Ensure that the weekday of the First Implement Date is selected in the Days of the Week section.


Resolution:

This was fixed in a maintenance release.

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