Frequency:
Always - when selecting an agent row to view or perform action on
User experience:
When checking agents on Skills Matrix, sometimes hard to keep track of particular agent's row, when scrolling to the right, or looking back at page.
Above: Mouse Hover highlighting the row
Workaround:
None
Resolution:
Possible Short-Term Resolution: SPEED could highlight row if clicked on, or make overall table rows use alternating colors
Possible Long-Term Resolution: Freeze/Fix left-most columns when scrolling to the right
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