CWA (9)

CWA website

Skills not available if located in non-CWA template path in Genesys

Modified on Mon, 14 Sep at 9:33 AM
Users not showing up correctly in the Skills Matrix even thought they have the correct skills

Modified on Fri, 13 Jan, 2023 at 4:59 PM
Genesys error: -->During deleteProfile, Genesys replied: Message: No Person with UserName = exists in Genesys

Modified on Wed, 15 Mar, 2023 at 9:00 AM
Genesys error: -->During updateProfile, Genesys replied: Message: Error occured when updating object! We received null event as a result.

Modified on Wed, 15 Mar, 2023 at 9:08 AM
Some profiles do not appear in the search box on the Audit Trail report

Modified on Tue, 3 Jan, 2023 at 2:38 PM
A bulk profile upload of the recommended limit of 50 profiles is failing

Modified on Mon, 29 Aug, 2022 at 1:20 PM
VAGs are not always created for MSCC profiles

Modified on Mon, 29 Aug, 2022 at 1:00 PM
Not able to delete items in Saved for Later queue

Modified on Fri, 8 Jul, 2022 at 1:52 PM
Some fields in the CWA form are not visible in the Audit Trail report

Modified on Thu, 28 Oct, 2021 at 4:34 PM