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Users not showing up correctly in the Skills Matrix even thought they have the correct skills
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Genesys error: -->During deleteProfile, Genesys replied: Message: No Person with UserName = exists in Genesys
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Genesys error: -->During updateProfile, Genesys replied: Message: Error occured when updating object! We received null event as a result.
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Some profiles do not appear in the search box on the Audit Trail report
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A bulk profile upload of the recommended limit of 50 profiles is failing
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VAGs are not always created for MSCC profiles
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Not able to delete items in Saved for Later queue
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Some fields in the CWA form are not visible in the Audit Trail report